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Support

Codex Meetings Support

Find answers, learn how features work, and reach our team when you need help.

Joining & hosting meetings

Start an instant meeting, schedule one for later, invite participants and manage your session from the meeting controls.

Calendar & scheduling

View upcoming meetings in your calendar. On Starter and Advance, share your booking link and set your availability.

Recordings & AI features

HD recording is available on every plan. AI summaries, chapters and transcripts are available on Starter and Advance where supported.

Billing & plans

Compare plan capabilities on the Plans page. Contact support for help choosing or changing a plan while online plan management is prepared.

Account access

Having trouble signing in? Contact support from the email address associated with your account so we can help verify your request.

Contact support

Still need help?

Email our team and include the email address on your account and a short description of the issue. Please never send passwords or payment card details.

[Verified support email]

FAQ

Frequently asked questions

Answers about plans, features and your account. Can't find what you need? Visit Support